Civil Service Web Applications Dutchess County, NY

Frequently Asked Questions


Below are the answers to some frequently asked questions. Please check to see if your question is answered below prior to contacting the Dutchess County Department of Human Resources.

  • What username and password do I use to login?

    Use the username (e-mail address) and password you used to create your Dutchess County account. If you do not have an account, please use the "Create an Account" link on the login page to register for an account.

  • I forgot my password, what do I do?

    You may reset your password by using the "Forgot Password" link on the login page. You will need to enter your username and the answer to the secret question you provided when you created your account. If you provide the correct information, a new, temporary password will be e-mailed to your account. After using that new password to login to your account, you will be prompted to change your password to one of your choice.

  • How do I update my user information?

    Navigate to the Dutchess County Online Account Management website ( and login using your username and password. You will be given an option to edit your user account information.

    You may also click the "Account Settings" link at the top of the page.

  • Why are some questions / fields on the application disabled or grayed out?

    Certain fields on the application are dependent on your answer to another question or part of a question. Therefore, if your answer to one question renders the need for another response unnecessary, it will appear as disabled or grayed out.

    For example, If you checked that you are a United States citizen, there is no need to enter an alien registration number. Therefore, that textbox is disabled.

    Or, if you indicated that you do not have a valid driver license, the drop-down list for selecting the driver license class is disabled.

  • Can I edit an application after I have submitted it?

    No, once you click the "Finish" button on the application wizard, the application is saved and may not be edited. If you need to submit additional information or if you forgot to include specific information, you must submit the information to the Dutchess County Department of Human Resources along with the additional application information cover page. Contact the Dutchess County Department of Human Resources for further details.

  • What is the additional application information cover page?

    The additional application information cover page contains the application number, exam number, and your contact information and must be submitted along with any additional information or items related to your application. The cover page can be printed for each application from the Past Applications page.

  • Why is there no status for recruitment applications?

    Recruitment applications are collected for a specific recruitment or job opening. If the application is approved, you may be contacted for further information or an interview.

  • I took the exam, why is the score not posted?

    Exam scores are not posted until the eligible list has been established. It may take some time for the exam and scores to be processed and the eligible list to be created. Remember, you will receive an official letter in the mail providing your exam score and rank on the eligible list once the list has been established.

  • Why does my application status appear as "Review Pending"?

    The application status will be displayed as "Review Pending" until such time as the Dutchess County Department of Human Resources decides to release the application statuses for a given exam or recruitment. Remember, you will receive an official letter in the mail indicating the status of your application and providing further details.

    If you have not received notice informing you of whether or not you are to be admitted to the exam by three (3) days prior to the exam date, call the Dutchess County Department of Human Resources immediately at (845) 486-2169.

  • What does an application status of "Conditionally Approved" mean?

    An application status of "Conditionally Approved" indicates that further information / clarification is necessary before the application can be approved. You will receive a letter identifying the specific reason for this status.